FAQs

WHERE ARE YOU BASED?
We're happily based in Berlin,  Germany
HOW DOES SHIPPING WORK?
Proudly partnered with global merchants and artisans in order to provide you the best prices 
and the most interesting products. This means that your order is shipped from global areas such 
as Thailand, Tibet, China, India, etc. via our partnership with USPS.
Because we ship directly from our partners in these countries, your item may take 3-5 weeks to 
arrive. Please do not panic if it does not show up immediately, it's on its way (please email us 
for tracking) :)
We offer international shipping options too - no matter where you are, you can buy from us!
THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?
If you're buying from outside of the U.S. (particularly in Canada), your country's customs 
department may decide to hold your items at the border temporarily, often without explanation! 
Note: Canada's customs department takes a particularly long time to resolve these holds. This 
is relatively rare, but if your order is held up in customs, we suggest calling your country's 
customs department directly and ask that they release your items immediately.
Note: if for some reason your order is never released by customs, we'll send you a replacement!
WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away at trendhustle.shop@gmail.com and we'll help guide you through the 
process.
HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Send us an email to trendhustle.shop@gmail.com and we'll get back to you as soon as we can